AASDN Bosch Day

We would like to invite all Bosch members to our AASDN Member Day and Bosch Meeting. We have planned some great training sessions you are able to benefit from as well.

Customer Service Excellence Training

8.30am-12pm

MASTER CUSTOMER SERVICE EXCELLENCE – MAXIMIZE CUSTOMER SATISFACTION – MAXIMIZE PROFITABILITY

Customer service is an incredibly profitable business strategy. Providing outstanding customer service builds loyalty and profits for any business. Your business will increase the opportunity for repeat business, positive word of mouth and reduce the cost of acquisition for new customers.
Give your staff the customer service excellence tools to provide consistently top service.

Lunch

12pm – 12.45pm

Bosch Service Dealer Meeting

12.45pm – 1.30pm

Common Rail Diesel Diagnostics Training

1.30pm – 4pm

This training will cover how utilizing waveforms and voltages, scan data, with a Pico scope. We will cover scan data interpretation.

We will also cover at DPF issues. This training will be all about electronic testing and diagnosis for Common Rail Diesel.

Followed by AASDN Meeting and Drinks at the bar.

Dinner at the Kirribilli RSL

7pm

Order & pay for yourself for some great casual socialising at fantastic walking distance location to Harbour View Hotel.